How will Mshop solve e-commerce challenges?
Every challenge is an opportunity. Every opportunity with reasoning and problem-solving skills become an innovation. An Innovation solves real-time problems of end-users and makes their lives easier.
Technology has emerged as a pillar in every industry in the modern world. So is the retail sector. There might have been several innovations in retail to manage manufacturing, distribution, and selling. However, the need of the hour is the technology that can help businesses to retain the consumers. Lately, e-commerce platforms have appeared to have a variety of products that have increased sales in leaps and bounds.
Though, we see a few hurdles that are stopping the e-commerce platforms from occupying a larger part of the retail market. There could be hurdles that are harming the consumers and as well as the retail owners. To resolve these challenges and provide a seamless experience to the end-users is the motto behind Mshop.
We may have to look for solutions from the perspective of a consumer & a retailer to ensure the balance between customer satisfaction and value addition to the retailer.
How will Mshop solve challenges faced by consumers on e-commerce platforms?
- Lack of transparency while shopping can push the consumer away from buying on e-commerce platforms. With the Mshop store, now the consumer can clarify all queries over the video call with the store personnel, which will help the consumer make instant decisions.
- Delay in response to consumer queries can create a negative impact in the mind of a consumer. Mshop gives provision to the stores and consumers to quickly connect through text, chat, or call, helping the stores maintain a long-lasting relationship with consumers.
- It is the responsibility of the e-commerce platform to deliver the product safely to the consumer. Often, this doesn’t happen that result in loss of business and reputation. Consumer’s negative reviews can make potential customers trust your business less. Mshop completely eradicates the possibility of any issues that can arise right from placing an order to the delivery of the product through transparent communication at each stage.
- It is always better to convey the delivery charges or any additional taxes associated with an order to make sure the consumer is aware of it. Hidden costs always harm the vendor-customer relationship. Mshop helps in communicating the minute details and charges of the product leaving the choice to the consumer.
- With the Mshop video shopping platform, there is no question of quality-related issues, as the consumer gets to see the product, its color, and features, compare it with other brands, costs, maintenance, etc.
Hence, most of the challenges in the customer end are resolved with Mshop.
How Mshop brings value addition to businesses?
- Stores that are registered with e-commerce platforms share a certain amount of profit on each sale. Mshop helps you save that share of profit for yourself. Who doesn’t like earning more money? Moreover, creating a virtual store on Mshop is affordable and profitable, with zero maintenance efforts.
- Mshop promotes direct selling. From smaller neighborhood stores to big malls, everyone has the opportunity to showcase their business online without worrying about the intermediaries.
- Taking business online with Mshop takes less than 5 mins. There is no need to own any website, manage payment gateways, or bear any website maintenance and hosting charges.
- Branding with Mshop gives a human touch to the virtual store names and URLs. Mshop gives you the provision to create a virtual store name same as your physical store name if your store is well-known by a name, number, or locality. This helps customers recognize you quickly.
- Marketing your store online comes with additional costs and efforts. Mshop has a provision to social share your products, discounts, festive offers, new arrivals on any social media platform in just a few clicks.
Mshop is a well-thought product that will take retailing to new heights. To know more about Mshop, visit us at https://mshop.live/.
Write to us with your queries at enquiry@mshop.live.