Why move to a live video shopping platform? 6 Reasons You Can’t Ignore.
Now that more than 11 crore Indians have turned to online shopping and the pandemic has led as many as 86% of people to indulge in e-commerce for their myriad needs, it’s time to take user experience to the next level. A little deep-diving into the customers’ minds reveals that while they absolutely love the convenience offered by this digital interaction, they definitely miss that personalized touch extended at physical stores. That’s where ‘Figital’ walks into our lives, to offer an experience like no other!
Buying a product by just looking at a few photographs can be difficult & confusing. Browsing through the entire catalog online can dampen the overall charm of shopping from home. Buyers miss the human interaction and valuable suggestions by the in-store staff or the joy of someone showcasing an array of options based on their preferences and needs. Live video shopping brings forth the best of both worlds, making it a truly ‘figital’ experience — incorporating personalized services of a ‘physical’ store along with the convenience, safety, and reliability of a ‘digital ‘shopping experience.
Whether it is because of the paucity of time or the lingering fear of stepping out in a post-Covid world, the customer footfall in physical stores has gone down drastically. Mshop live shopping platform allows you to virtually offer your customers a close-to-real shopping experience. With Mshop you can replicate the same in-store attention to your customers over a video call where you can showcase the latest collections & product range as well as satiate queries right away.
Mshop not only ensures a hugely satisfying experience for the buyers, ensuring enhanced loyalty towards the brand but also allows businesses a peek into the mind of their customers through advanced analytics. Here are 6 undeniable results that Mshop Live video shopping app can achieve for your business in a matter of days:
- Live viewing of products ensures quicker selection and improved Sales.
- Personalized live interaction ensures greater customer satisfaction.
- Helps tap a wider circle of customers, especially those who are unable to visit the physical store due to time or safety constraints.
- When buying products for personal use (electronics, clothing, appliances, etc), a live demo of the product and a look at all available options on a video call makes decision-making easier. This translates to higher sales and enhanced customer experience.
- The strict security features ensure complete privacy and safety of your customer’s personal data.
- Help understand customer mindset and preferences through analytics-based inputs embedded in the app.
It is time to take that leap into the future with Mshop and open the doors to your ‘figital’ store!
Check out this video to see how you can take your store to live in a few easy steps. Check out www.mshoplive.com to get started.
